Shipping Policy
A legal disclaimer
Here’s a clean and professional 14-Day Return Policy you can use for MyGlimmera Jewelry. You can adjust wording depending on whether you allow refunds, store credit, or exchanges only.
Myglimmera 14 days return policy.
At MyGlimmera Jewelry, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused, unworn, and in its original condition
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The item must be returned in its original packaging
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Proof of purchase (order number or receipt) is required
Non-Returnable Items
The following items cannot be returned:
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Custom or personalized jewelry
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Earrings (for hygiene reasons)
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Items marked as final sale
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for the refund to appear on your account
Shipping costs are non-refundable.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, please contact us within 14 days of receiving your order.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
How to Start a Return
To begin a return, please contact us at:
📧 support@myglimmera.com
Include your order number and reason for return.
Shipping Policy - the basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.